We welcome you and we want to thank you for reading this policy that defines the way in which we relate to our users and customers, take care of their privacy and protect their rights over their personal information.
This website complies with each and every one of the regulations that protect the personal information of its users, subscribers and buyers that are related to this website, specifically:
Regulation EU 2016/679, of the European Parliament and of the Council of April 27, 2016. (GDPR)
Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights,
By accepting this Privacy Policy, you give your informed, express, free and unequivocal consent for the Data you provide to be processed by SIRVELIA LABS SL as the data controller, and to which security, technical and security measures are applied. organization provided for in current regulations.
Who is responsible?
- Legal responsible: SIRVELIA LABS SL
- Tradename: Sirvelia
- NIF/DNI: B67503805
- Address: C/ Marroc, 11, 9 1- 08018 Barcelona
- Barcelona's Mercantil Registry Tomo: 47066 Folio: 22 Libro: 539951 Fecha: 19/09/2019
- Email: info@sirvelia.com
Warning before purchasing our plugins
Before acquiring the plugins offered on this website, you must give your consent with the contracting conditions that include treatment and confidentiality clauses for the treatment of your personal data.
Data collected on this website
The personal data that is collected and processed on this website is provided directly by the users themselves, specifically, data from:
- Contact Form
- Subscription form
- Online sales form
The legal basis for the processing of your data
To contact and subscribe to our Newsletter, as well as for the treatment of the information provided by applicants to installers, consent is required with this privacy policy.
We process all personal information for purposes related to marketing and sales activities based on the consent that we specifically request in our different capture systems.
The legal basis for the treatment of the data of the people who contract products or services offered by PLUGINCOPYSHOP.COM, is the execution of the online sales contract.
PLUGINCOPYSHOP.COM undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or several specific purposes.
The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the online store.
In the occasions in which the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the online store, they will be informed in the event that the completion of any of them is mandatory because they are essential for the correct development of the operation performed.
Category of data we process
The categories of data that are processed in PLUGINCOPYSHOP.COM are only identification data and transactions carried out in our online store. In no case are special categories of personal data processed within the meaning of article 9 of the GDPR.
Among the personal information that PLUGINCOPYSHOP.COM collects and processes includes:
- Name, surnames and physical address, DNI, CIF, email addresses, and billing information.
- Transactional data, such as products and services requested, financial data and payment methods in case of customers who purchase our Plugins.
- Unique identifiers, such as your mobile device identifier or your browser's cookie identifier;
- IP address and information derived from the IP address, such as geographic location;
- Information about a device being used, such as browser, device type, operating system, presence or use of applications, screen resolution, and preferred language;
For what purpose do we process your personal data?
Personal data is collected and managed by PLUGINCOPYSHOP.COM with the purpose of being able to facilitate, expedite and fulfill the commitments established by the online store and the users and clients or the maintenance of the relationship established in the forms that the latter fills in or for respond to a request or query.
We may use users' personal information to improve our commercial and promotional initiatives and analyze the pages visited, the searches carried out by users, to improve our plugin offer, personalize said content, its presentation and services.
Likewise, the data may be used for commercial personalization, operational and statistical purposes, and activities of the corporate purpose of PLUGINCOPYSHOP.COM, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation and navigation of the online store.
At the time the personal data is obtained in the different forms included in the online store, the User will be informed about the specific purpose or purposes of the treatment for which the personal data will be used; that is, the use or uses that will be given to the information collected.
In summary:
- Contact form: to respond to user requirements to get in touch through this medium.
- Subscription form: to send an informative Newsletter with special offers and promotions from PLUGINCOPYSHOP.COM.
- Sales form: We also process data to manage the purchase, including order management, payment and all operations related to contracting the chosen service or product. This includes sending follow-up emails, quotes, responses, invoices, receipts, etc.
There are other purposes for which we process your personal data:
- To comply with our legal obligations: We will process your data to comply with a legal obligation that requires it, for example, to respond to a legal process or a requirement from a competent control authority.
- To manage the registration and payment of our affiliates.
- Protect the rights and safety of our Users and third parties, as well as ours.
- Comply with legal requirements, including compliance with court orders, requests, and other appropriate legal mechanisms.
- Provide information to representatives and advisers, including lawyers and tax advisers to help us comply with legal, tax or security requirements.
- To support and improve the services offered by this website.
- Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user's computer when browsing this website that we detail in our cookie policy.
- To manage social networks. The different domains associated with PLUGINCOPYSHOP.COM have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official pages of PLUGINCOPYSHOP.COM, will be governed by this section, as well as by those conditions of use, privacy policies and regulations of access that belong to the social network that proceeds in each case and previously accepted by the user. PLUGINCOPYSHOP.COM, will treat this personal data with the purpose of correctly managing its presence in the social network, informing about activities, products or services, as well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.
Mandatory nature of the information provided by the user
Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in our forms, expressly and freely and unequivocally accept that their data is necessary to meet your request, by the provider, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the CONTROLLER is true and is responsible for communicating any changes thereto.
The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is made, the express, informed and unequivocal consent of the Users will be requested in advance. All the data requested through the website is mandatory, since it is necessary for the provision of an optimal service to the User. In the event that all the data is not provided, it is not guaranteed that the information and services provided are fully adjusted to your needs.
What are your rights when you provide your data?
To help you ensure the protection and privacy of your personal data, the GDPR grants you several rights through which you can make a specific request and be sure that the personal data you provide on this website is not misused. for purposes that are not legitimate for the purpose for which you have provided them to us.
Specifically, you have the following rights:
Access information about your Personal Data
You have the right to know if your personal information is used on this website and how they are used.
Check that your Personal Data is correct
You have the right to check that correct and up-to-date information about you is used.
Delete Your Personal Data
You can request to delete data that is not necessary for a specific purpose, for example, a contract or a legal requirement. Also to withdraw the consent that you may have previously given.
Limit how we use your Personal Data
You can ask us to limit the processing of your data to specific purposes, for example, to provide a service.
Port your data to another company:
You can ask us to send the data you have provided on this website to another company.
The file will provide the Personal Data that you have actively and consciously provided, as well as the data that has been obtained passively when you used services offered on this website.
withdraw your consent
Where data is required based on your consent, you have the right to change your mind and withdraw your consent at any time.
File a complaint with the local data protection control authorities.
If you are not satisfied with the way in which your data is processed on this website or how the exercise of your rights has been responded to, you have the right to file a complaint with the local data protection control authorities.
Do you want a form for the exercise of Rights?
There is a form for the exercise of your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
If someone represents you, you must attach a copy of their ID, or sign it with their electronic signature.
The forms can be presented in person, sent by letter or by mail at the address of the person in charge at the beginning of this text.
Where can you write to request the Exercise of Rights?
To exercise these rights you can contact: info@sirvelia.com
How long will your data be kept?
Personal data will be kept as long as you remain linked as a user or client of the website and until the termination of the User Agreement, whatever the reason.
The data processed will be kept as long as the legal terms for data conservation do not expire if there is a legal obligation to maintain it, or if this legal term does not exist, until the interested party requests its deletion or revokes the consent granted.
Until the exercise of the right of withdrawal of consent by the User, in the event that the processing of personal data is carried out on the basis of this legal basis.
Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
All the information and communications related to the provision of the services provided will be kept, while the commercial relationship lasts, to attend to possible claims.
To which recipients will your data be communicated?
Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for collection, as well as to those in charge of the necessary treatment for the execution of the contract.
We may also share information with service providers, such as hosting services, IT system providers, and services for digital marketing automation and analytics.
The web development and maintenance company can also access this website. They have signed a contract for the provision of services that obliges them to maintain the same level of privacy and security that we apply to our treatments.
And also:
Hosting Provider: Webempresa
Contracting and collection platform: Lemon Squeezy
Affiliate Tool: AffiliateWP
Customer management tool and databases: Holded,
Email marketing tool: Mailerlite
Analysis tools: Google Analytics-Hotjar
Security Notification and Breach Statement
SIRVELIA assumes reasonable and appropriate measures to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of the personal information collected on this website, However, if SIRVELIA determines that your data has been misappropriated, has been exposed by a security breach or incorrectly acquired by a third party, SIRVELIA will immediately inform you of said security breach, appropriation or improper acquisition.
Accuracy and veracity of the data
As a user, you are solely responsible for the veracity and correctness of the data you send to PLUGINCOPYSHOP.COM, exonerating SIRVELIA from any responsibility in this regard.
Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Applicable law and jurisdiction
The relationship between SIRVELIA LABS SLL and the USER will be governed by current Spanish regulations and any controversy will be submitted to the corresponding Courts and Tribunals.
Privacy Policy Changes
PLUGINCOPYSHOP.COM reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, SIRVELIA LABS SLL will announce on this page the changes introduced with reasonable anticipation of their implementation.